Privacy Policy

ISC Research is committed to ensuring that your privacy is protected. This privacy policy sets out how ISC Research (ISC) uses any information that you provide when you use this website.

If you share any information while using this website with which you can be identified, you can be assured that your data will be used only in accordance with this Privacy Policy. ISC may update this policy on occasions, so please check this page from time to time to ensure that you accept any changes.

This policy was last updated on 1st June 2017.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, there are suitable procedures in place to safeguard and secure the information we collect online.

Data we collect

We may ask you for the following information in the sections of the website that require registration details:

  • name and job title
  • company or school name
  • contact information including telephone and email address
  • demographic information such as postcode
  • other details in order to provide a personalised service

How we use your data

We require this information to understand your needs and to provide you with improved and speedier service. We may use some of this information:

  • to respond to enquiries and requests
  • to improve our products and services, including this website
  • for statistical analysis
  • to contact you for market research purposes if you provide permission

How we use your data also applies to information we collect about visitors to this website.

When someone visits this website, we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify any visitor to the website. We do not make any attempt to find out the identities of those visiting this website. We will not associate any data gathered from this site with any data personally identifying an individual from any source. If we do want to collect personally identifiable information through our website, we will advise you about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

If you wish to restrict or block cookies, you can set your internet browser to do so. Click this link for more information:

Use of cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information about the use of the website to the owners of the site.

Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. See further details below.

How this site use cookies

We use cookies to remember your login details and to tailor content to you as an individual. A cookie in no way gives us access to your computer.

The cookies this site uses

The table below explains the cookies we use and why. Each cookie is listed by name, along with the following information:

  • Cookie Name Cookie name plus note if required.
  • What is it for? A brief description of what the cookie is used for.
  • How long does it last? A cookie can either be deleted after a predetermined time-span, or as soon as the user’s session ends. A session is deemed as ending when the user closes his or her browser.
  • What’s the implication for site behaviour? How would the site visitor’s experience change in the absence of this cookie?

  • Where X is the ID of a page that has page-level authentication opt-in enabled
  • Where X is either "S" or "M" and where Y is the name of a field on a form
  • Where X is the name of a metadata search page, and Y is the unique ID of the current user
  • Where XX is the unique id of a web form survey page on your website

Cookie name

What is it for?

How long does it last?

What’s the implication for site behaviour?





These cookies are used to collect information about how visitors use our site, using a service called Google Analytics. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Session, 30 minutes, 6 months or 2 years, depending on the cookie name

Without this, we will not be able to track the number of visitors to different parts of the website.


A random selection of letters and numbers agreed by prior calls between a third-party authentication system and the ISC website to allow single-sign-on between different systems when configured.


Without this, the current user cannot be identified on the website, so signing in, purchasing items, and all other personalised sections of the site will stop working.


Contains the value ‘1’ if a user has opted-in to access a page with page-level session opt-in enabled.


Without this cookie, page-level opt-in will not function.


Contains a value that will be shown as the default value in a question on a form. Allows third-party code to set form defaults.


If this cookie is not used, then default values cannot be set by any third-party system that is setting default values on forms in your site.


Contains the term that the user used to perform a metadata document search.


Without this cookie, document metadata searches will not work properly on the site.


The word ‘True’ to record that the user needs to see the User Search form when on User Administration parts of the site. The word ‘False’ is used to tell the system to hide the search form.


The user experience when Searching for users is much degraded.


Used to track the user’s settings for their current browsing session. Typical content: randomly generated letters and text. Nothing in this cookie can be used to access a user’s private information.


Many site functions require this value.


Holds the date and time that the current session started and is used by the pop-up survey function to display and survey a set number of minutes following the user arriving at the site.


If not used, then the pop-up survey feature will not function.


A 32-digit randomly-generated number that identifies a shopping basket of the current customer.


Without this cookie, a user’s shopping basket will not be able to hold the contents of the user’s basket.


Contains whether the search column is being sorted in ‘ASC’ending or ‘DESC’ending order.


Without this, the sort order of search columns will not be remembered and this function will not work.


Contains the name of the column on the User Search Results part of User Administration that is being used to sort the search results.


Without this cookie, the User Search Results table will not be sortable.


A unique identifier to determine the current user of the website, randomly generated when the user signs in.


Without this cookie, then certain user functions will not work.


The word ‘True’ if the current user is allowed to modify the site.


Certain functionality is turned on or off based on this value.


Contains an alias name used by a user on discussion forums.


If you use the alias function of discussion forums, then it is needed.


Used to track whether the user is signed in. Typical content: randomly generated letters and text.


Without this cookie, then certain user functions will not work.


When you access the site, this cookie is set and is fundamental to site use.


Without this cookie, the site will not work.


A single-digit number that represents the current Viewing Option being used by the website visitor.


If you want your users to be able to use the Viewing Options accessibility features of your site, then this cookie is required.


Encrypted value that identifies the current authenticated user within the system.


Without this cookie, then certain user functions will not work.

FormSubmission-{XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX}Where XX is the unique id of a web form page on your website.

Name only (holds no value) if a form has been set up to only allow a single submission, this cookie remembers that the user has submitted the form.

5 years

If you want to use the Single Submission Only’ feature of the web form template, then this cookie is needed.


The word ‘Threaded’ or ‘Flat’ to determine the format that the user has selected in which to view discussion forums.

1 year

Without this cookie, the display choice of the user will not be remembered.

username_XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXXWhere XX is the unique identification number of a website.

Used to remember a user's username if the user selects the Remember My Username box on the sign in screen of a site.

1 year

Without this cookie, the Remember My sername’ feature will not work.

WebPoll-XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXWhere XX is the unique ID of a poll on your website.

Name only (holds no value) if the user has voted on a poll.

On the date entered by the author as the end date of the poll

Without this cookie, non-signed-in users will be able to vote multiple times on a poll.

X-UserSearchDefinitionWhere X is a single digit number from 0 to 9.

Contains information entered by the user on the User Administration user search page. This allows the user to navigate elsewhere on the site and to return to the correct user search results.


Without this cookie, the search results will not be shown when the user returns to the search form.


The word ‘true’ to record that the user has completed a pop-up survey and to ensure that the survey does not get redisplayed to the user.

100 years

Without this cookie, the pop-up survey will not be able to remember that it has been shown, and will continue to be shown to the user.

How to control cookies

If you do not wish to receive cookies you can set your web browser to restrict or block them. All modern browsers allow you to change your cookie settings, typically found in the Options or Preferences menu of your browser. In order to understand these settings, this link may be helpful

If you disable cookies you will not be able to use all the interactive features of our website.

Controlling your personal information

If you have previously consented to ISC contacting you, you may change your mind at any time by emailing:

ISC works with trusted companies that help us to manage our databases. Should you require more specific information, please email: We do not pass personal information onto any other third parties except where permission has been given or where we are required to do so by law.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to: ISC Research, Faringdon Business Centre, Brunel House, Volunteer Way, Faringdon, Oxon, SN7 7YR or email: A small fee will be required.

If you believe that any information ISC is holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.